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Client software is Microsoft Lync 2010 for Windows (Communicator for Mac), and the enterprise edition includes the licensing for Office 2010 Professional Plus. The services run on Exchange 2010 SP1, SharePoint 2010, and Lync. With Office 365, companies and their users get all the features and functionality of the very latest versions of Microsoft’s server products. The Outlook Web App can also be accessed with any of those browsers or with Google Chrome 3 and later versions. The online Web portal for administration works with Internet Explorer 7 or later, Mozilla Firefox 3.x, or Apple Safari 3.x. Mac users can also access the Office 365 applications, using OS X 10.5 (Leopard) or 10.6 (Snow Leopard). Even XP Home edition or Media Center edition can be used, although it doesn’t support federated identity.
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Microsoft Online Services supports not only Windows 7 and Vista (SP2), but also Windows XP SP3.
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In today’s economy, many companies can’t upgrade all of their desktop systems to the latest operating system. Microsoft has also added controls for helping customers comply with HIPAA (Health Insurance Portability and Accountability Act) and FERPA (Family Educational Rights and Privacy Act).
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Microsoft Office 365 services have been certified as compliant with ISO 27001 standards, completed SAS70 Type I and II audits, and achieved the EU Safe Harbor seal. 3: ComplianceĬompliance with government and industry regulations is a big deal in today’s business world. Customers hosted by the first datacenter are transferred to another, with as little service interruption as possible. If there is an outage at one datacenter, another can act as a backup. Microsoft has multiple datacenters, located all over the world, hosting redundant network architecture. Microsoft Online Services provides a service level agreement (SLA) and has a 99.9 percent scheduled uptime. Downtime means lost worker productivity and ultimately costs companies money. 2: ReliabilityĪfter security, the most commonly mentioned area of concern regarding cloud services is reliability. You can read more about the security of Microsoft Online Services in this whitepaper. Microsoft also does regular security audits. Microsoft monitors the systems continuously for suspicious activity and has a robust incident response protocol in place.
The Security Development Lifecycle (SDL) is applied to Microsoft Online Services development, deployment, and maintenance. Exchange Online uses Forefront Online Protection for Exchange (FOPE) to protect mail messages from malware, and it uses anti-spam filtering and antivirus with multiple virus engines. Antivirus signatures are kept up to date, and security measures are applied in accordance with the Microsoft Trustworthy Computing initiative. Office 365 applications are accessed through 128-bit SSL/TSL encryption so that if a transmission is intercepted by someone without authorization, they won’t be able to read it. Microsoft’s online services have been designed with security in mind. Starting with one of the most important factors in choosing a cloud service, security has been the big stumbling block for many companies considering moving to the cloud.
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Note: This article is also available as a PDF download. Here are a few reasons that industry commentators such as Paul Thurrott are saying Microsoft got it right this time. Expected to be released in final form in 2011, Office 365 will include email, collaboration, presence/communications (IM and audio/video calls and conferencing), and both Office Web Apps and (in the enterprise edition) Office 2010 Professional Plus. It comes in two editions, small business and enterprise, and makes it easy and cost effective to go “into the cloud” without giving up the familiar Microsoft server and client applications. Microsoft has released a beta of its new and improved online productivity suite, Office 365. Deb Shinder explains why she thinks this suite is a winner. Office 365 is bringing together Microsoft's various online productivity tools, from email to Web Apps to communications services. 10 reasons why Microsoft Office 365 rocks